The InfoPlus Site Survey tells you what you have and where you have it - providing a complete inventory of manufacturer supplied hardware and software purchased from Avaya or Nortel. From card type to board-level firmware, right down to revision releases, the InfoPlus Site Survey provides an accurate accounting of all resources - used and spare.

InfoPlus offers two configuration services, the InfoPlus SourceBook and the Session Manager Book.

With more than 30 reports and analyses ranging from detailed station templates to equipment maps , the InfoPlus SourceBook provides a complete documentation of Avaya and heritage Nortel Communications servers – right down to the buttons on each set.

The Session Manager Book documents, analyzes and graphically depicts the programming of your Session Manager. Domains, Locations, SIP Entities, Adaptations, Time Ranges and Routing Policies are all captured, organized and presented. And all information, from both services, is presented in a format that's easy to read and understand.

The InfoPlus Traffic Study is the most widely-used traffic study solution in the CPE industry and continues to set the standard for accuracy, reliability and ease-of-use. From trunking and IP bandwidth recommendations to processor utilization, the InfoPlus Traffic Study covers it all. Data is presented in full color graphics, and our recommendations are made using customer-friendly language that eliminates the need for engineering support. Multiple studies can be performed simultaneously, and the study supports both domestic and international locations.

The InfoPlus Security Audit is the most robust security assessment available today for Avaya and Heritage Nortel communications platforms. Dozens of manufacturer "best practices" analyses are performed, resulting in a truly consultative audit that highlights existing and potential security issues within Avaya and Heritage Nortel systems (including Meridian Mail and CallPilot).

InfoPlus Backup can help Avaya and Heritage Nortel enterprise users implement enterprise-wide disaster recovery routines with minimal cost and fuss. Using proprietary collection routines, InfoPlus can provide remote, web-based binary database backups for all of your Avaya and Heritage Nortel systems - all with zero on-site technical support and absolutely no impact to your network.