Benefits

Having timely and accurate communications information available to you exactly when you need it will provide consistent benefits, chief among them:

• You no longer need to rely on site visits and localized, ad hoc backup procedures to obtain valuable management data.
• Avoid potential communication server failures.
• Gain Online access to system information that gives your staff and technicians valuable information when performing remote maintenance and MAC work.
• Use of a powerful database to re-allocate expensive communications resources across the enterprise
• Instantly identify service liabilities associated with manufacturer sales life cycle announcements.
• Provides a single, uniform disaster recovery solution for both Avaya and Heritage Nortel platforms.
• Take advantage of system management with a common look and feel without requiring system specific knowledge
• Verify Maintenance Contract quantities with accurate system generated information.