Features

The Security Audit is a comprehensive document of over 80 reports, each consisting of three basic sections: the analysis that was performed, the security risk inherent in any violations found, and the specific violations, which are highlighted in red.  The report is also easy-to-read, simple to navigate, with a clear Table of Contents, a Glossary, and is down-loadable as a PDF document that can be shared.

Among the many items analyzed...

• Administrative Access and System Configuration
• Stations and Trunking
• Controlling Calling Privileges
• Call Routing
• Mobile Services, Controlling Feature, and Direct Inward System Access
• Automatic Call Distribution
• Multi-Tenant Service
• System Configuration
• Mailbox Passwords/Mailboxes to Investigate
• Restriction/Permission Lists
• Classes of Service
• Messaging Features and Voice/Fax Services
• Virtual ACD Agents