• InfoPlus® Enhances Support for Avaya IP Office

    November 16, 2015

    InfoPlus, a leading provider of data analytics and communication management solutions for Avaya products, is excited to announce new enhancements to the company's Site Survey for Avaya IP Office.

    This important update introduces full support for Avaya IP Office Server Edition and expanded reporting capabilities for Small Community Network (SCN) environments.

    The InfoPlus Site Survey is the industry's ONLY solution that offers a consolidated view and analysis of IP Office hardware and software assets in multi-location Server Edition and SCN networks – all via a single, user-friendly report.

    The new service broadens InfoPlus' reach further into the IP Office platform, and represents an advanced yet cost-effective reporting solution (adding value for pre-sales support, installation and ongoing maintenance) for Avaya Business Partners supporting the midmarket. In addition, InfoPlus can now help enterprise users gain better visibility into their multi-location IP Office networks.

    InfoPlus Site Survey for Avaya IP Office Server Edition – highlights:

    • Offers a consolidated inventory of hardware and software resources across an entire Server Edition solution AND breakouts by individual control unit
    • Simplifies the complex job of documenting and understanding IP Office assets across large, multi-site deployments
    • A detailed Network Graph lays out the overall Server Edition/SCN network while individual Equipment Maps drill down on Servers, Control Units, Expansion Modules and related Cards.
    • Cost-effective and easy to deploy – no remote access, software or hardware required
    • Comprehensive Manufacturer Support Analysis identifies lifecycle issues for hardware and software and aids in future upgrade planning
    • The ONLY reporting service for IP Office that analyzes system-level configuration data rather than relying on typical SNMP information

    The InfoPlus Site Survey for IP Office Server Edition also incorporates proprietary data analytics and targeted recommendations for system optimization and health – across the entire IP Office solution. Plus, a full Manufacturer Support Analysis makes quick work of identifying lifecycle support issues and planning for future upgrades.

    The InfoPlus Site Survey for Avaya IP Office supports the following platforms:

    • IP400/500 (Rel. 4 and up)
    • Standard Edition (including SCN)
    • Server Edition

    For more information about this new service, contact InfoPlus at This email address is being protected from spambots. You need JavaScript enabled to view it. or 201-746-7200.

    About InfoPlus (www.infoplusonline.com)
    For over two decades, the InfoPlus portfolio of information services has enabled Avaya enterprise users to manage costs, improve service, and make smarter, faster decisions about their communications infrastructure. InfoPlus currently services approximately 20% of the North American marketplace and is proud to count the largest Avaya business partners among its customers. The company has 'touched' over 40,000 communication systems worldwide, and over 25% of the Fortune 500 companies have benefited from InfoPlus services.

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