Ronco Enhances Watchtower Offering
with InfoPlus GuardianService for Avaya IP Office
June 24, 2016
InfoPlus is excited to announce that Ronco Communications, an Avaya Platinum Business Partner and leading provider of Unified Communications solutions, has added InfoPlus GuardianService for Avaya IP Office to its Watchtower Premium service offering.
Available for IP Office Standard and Server Editions, InfoPlus GuardianService offers unprecedented visibility into IP Office configuration and overall system health. Included in the service are quarterly updates of the InfoPlus SourceBook and Site Survey, as well as online backups of critical IP Office configuration data. Together, these reports offer deep insight into IP Office configuration, feature licensing, lifecycle information, and more. These offerings are coupled with InfoPlus' proprietary data analytics; GuardianService for IP Office delivers detailed, targeted recommendations for system optimization and programming clean-up.
GuardianService for Avaya IP Office – highlights:
- Station Template graphics with button programming for all extensions
- User Feature Matrix summarizing users' access to the most common features
- Detailed explanations of Hunt Group behavior, application of User Rights, Short Codes, etc.
- In-depth assessment of Line and Extension Security
- Incoming and outgoing call routing/ARS documentation and analysis
- System software and hardware inventory
- Configuration data archived online with each update
- Equipment mapping and network graphs that lay out the architecture of the overall solution
- Comprehensive Manufacturer Support Analysis identifies lifecycle issues for hardware and software
How to Engage
To learn more about about Ronco Watchtower Premium for Avaya IP Office, contact your Ronco representative or call 1-888-84-RONCO (76626).
To learn more about InfoPlus GuardianService for Avaya IP Office, contact us at 201-746-7200 or This email address is being protected from spambots. You need JavaScript enabled to view it..
About Ronco Communications
Ronco communications provides innovative technology solutions to thousands of customers up and down the East coast. Our solutions help our customers overcome their most complex voice, network and business challenges. Across our company, Ronco proudly has over 200 authorized and certified professionals in all four categories of Avaya's competency model; Sales, Design, Implementation and Support. Our trained specialists are certified to sell, design, implement and/or support Avaya Solutions. As a Platinum Partner we possess local-market and vertical expertise delivering flexible, integrated solutions, and can be your single point of contact. Please visit us at www.ronco.net.
About InfoPlus
For over two decades, InfoPlus has given Avaya users the reporting tools they need to manage costs, improve service, and make smarter, faster decisions about their communications infrastructure. InfoPlus Services have touched over 40,000 communication systems worldwide, including over 25% of the Fortune 500. For more information, visit www.infoplusonline.com.